Fifteen seconds at the table. No app, no login.
A guest taps the NFC card on their table and rates their service in about fifteen seconds — no download, no account. Behind that single tap sit five connected systems: the card layer, the feedback experience, the intelligence engine, the restaurant dashboard, and the admin and billing layer.
15 sec
Average time to complete
Table 12
How was your service?
No app. No login.
Five systems, one loop
The card layer
NFC tags on every table, ready for a single tap.
The feedback experience
A no-download mobile flow the guest finishes in seconds.
The intelligence engine
Table, waiter and customer analytics drawn from every response.
The restaurant dashboard
Daily, weekly and monthly views of how service is performing.
The admin and billing layer
Accounts, locations and billing managed in one place.
The restaurant dashboard
Restaurant dashboard
128
Sample responses
Sample data — illustrative only
4.3
Sample avg rating
Sample data — illustrative only
14 sec
Sample completion time
Sample data — illustrative only
Illustrative sample figures — not a live customer account.
Capability tiers
Essential
- NFC cards for every table
- No-download guest feedback flow
- Service ratings by table
- Daily dashboard view
Growth
- Everything in Essential
- Waiter-level performance analytics
- Weekly and monthly dashboard views
- Multi-location accounts
Scale
- Everything in Growth
- Full customer-level intelligence
- Group-wide reporting across venues
- Admin and billing controls for the group
Make it yours, not ours.
Your guests are giving feedback about your restaurant. Now the experience can look like it too.
Every Navo Serve plan includes the full guest feedback flow and owner dashboard. With White Label, the interface your guests tap into — and the dashboard your team opens every morning — carries your name, your colors, and your logo instead of Navo's. Guests never see a third-party brand; they see an extension of the restaurant they're already sitting in.
Your restaurant's name and logo in place of "Serve by Navo" across the guest flow and owner dashboard
Your own brand colors applied to the interface (primary and accent colors, validated for readability so the experience stays fast and clear — not just re-skinned)
No "Powered by Navo" footer or mention anywhere in the guest-facing experience
(Optional, higher tier) Your own web address for the feedback flow — e.g. feedback.yourrestaurant.com instead of a shared Navo domain
Who it's for
Restaurant groups and premium single-location operators who want their guest technology to feel like a natural part of their own brand — particularly multi-location groups where consistent in-house branding across every touchpoint matters, and operators who don't want a guest wondering "who is Navo?" mid-visit.
Available as an add-on for active Navo Serve subscribers. Not a standalone product.
Navo Serve is built to operate within POPIA, and South Africa is our initial market — consent is captured explicitly and guest data stays governed by the restaurant it belongs to.
See the tap-to-feedback flow on your own floor.
Book a demo and we'll walk you through Navo Serve end to end.